FAQ

  • What Does 'Vintage Villages' mean?

For us, it means curating a collection of older, hard-to-find Department 56 or Lemax retired pieces that hold unique, nostalgic value. We specialize in retired items from past collections, ensuring that collectors have the opportunity to find discontinued designs that may no longer be available elsewhere. Whether you're looking to complete a cherished holiday village or expand your display with rare and sought-after pieces, our selection of retired Department 56 and Lemax items makes us an ideal destination for collectors.

  • What Does It Mean When Department 56 or Lemax Retires a Product?

At the end of each year, Department 56 and Lemax retire certain pieces from their collections, marking the end of their production. Once a piece is officially retired, the mold used to create it is typically destroyed, ensuring that no additional units will be made. This not only limits the number of existing pieces, increasing their rarity and collectible value, but also allows designers the creative freedom to develop new and innovative designs for future collections. Retired pieces often become highly sought after by collectors, as availability decreases over time.

  • Do You Carry New Department 56 or Lemax Items?

Not at this time, but we're working on it. Coming soon...

  • My Family Member Left Me Their Entire Village and I Don't Want It. Will You Buy The Whole Lot From Me?

We would love to hear more! Please shoot us an email at info@vintagevillages.ca 

  • Why Are Vintage Items Marked as FINAL SALE?
Vintage items are final sale because they are often one-of-a-kind pieces with unique characteristics and wear that reflect their age. This policy ensures that each item is carefully chosen by the buyer, and it helps us maintain fairness and integrity in our sales process. We encourage customers to review descriptions and photos thoroughly before purchasing. If you received the wrong item, or the item is not as described, please reach out to us.
  • What does Powered by AI mean?

"Powered by AI” means we use artificial intelligence to help create unique artwork for our greeting cards. AI assists us in generating creative images, which we then refine, blend, and perfect with our personal touch in Photoshop. This combination allows us to craft original, high-quality designs efficiently. It also helps us keep costs low and provide a huge selection of greeting cards for you!

  • What is AI?

AI is technology that allows computers and machines to perform tasks. This can include creating art. AI learns from large amounts of data and can improve over time by identifying patterns and adjusting based on new information. When something is "powered by AI," it means an intelligent system is working behind the scenes to make it function smarter and faster.